Requesting for a New License
Celoxis license file is tied to your hardware ID, more specifically, the network adapter ID which is usually integrated with the machine motherboard. If you change your machine, or in case your motherboard or network card fails, you will need a new license from us.
Requesting a new license
To request a new license, go to https://www.celoxis.com/license.
To prevent abuse, our policy is to give 2 free licenses per calendar year. This should cover hardware failures, upgrades and reorganizations. Temporary licenses are not counted towards 2 free licenses. Additional license requests need to go through an approval process and will be charged.
Applying the new license file
You will receive a license.zip file from us. Unzipping it will yield a license.properties file.
To apply the new license file:
- Stop Celoxis.
- Copy the license.properties file to
<Celoxis-Install-Dir>/psa_14.5.x/webapps/psa/WEB-INF/confdirectory. - Start Celoxis.